Full service providerCologne, Germany

EN / DE

Taskada CRM & Ticketing

Clients

Accounts

Leads

Campaigns

Opportunities

What is Taskada CRM & Ticketing?

Taskada is a comprehensive customer relationship management (CRM) and ticketing system designed to simplify business operations. Whether you are managing customer interactions or handling support tickets, Taskada offers powerful yet user-friendly modules that can be used independently or together.

Built for efficiency and ease of use, Taskada provides an affordable alternative to the expensive, complex systems offered by large companies, making it the perfect solution for businesses seeking cost-effective, high-quality tools to stay organized and focused on what matters most.


Clients

Accounts

Leads

Campaigns

Opportunities

CRM module

Taskada's CRM module provides an all-in-one solution for managing customer relationships efficiently. Track customer interactions, manage leads, and maintain detailed records of accounts and contacts. This module integrates several key features, including Campaigns, Leads, Accounts, Contacts, and Opportunities. With its intuitive interface, your team can focus on building stronger relationships without the complexity found in larger systems.

Ticketing module

Taskada's ticketing system is designed to manage not only customer issues but also internal tasks and employee workflows. Whether you are tracking project progress, organising tasks, or handling support tickets, this module provides all the essential tools such as Projects, Tickets, Activities, and the Dashboard. Built for efficiency, Taskada eliminates the complexity of overcomplicated systems, enabling your team to stay organised and productive.

Campaigns

Easily create, track, and manage marketing campaigns. Refine strategies using performance metrics to ensure your message reaches the right audience and drives meaningful engagement.

Leads

Capture and nurture leads through a streamlined process. Follow up with potential customers and convert them into long-term clients, keeping your sales pipeline organised and active.

Accounts

Keep all client information centralised and organised. Store and manage customer data efficiently, ensuring quick access to essential details when needed.

Opportunities

Track every sales opportunity from initial contact to closing the deal. Stay organised and ensure no business prospects are missed, keeping potential sales at the forefront.

Projects

Effectively manage business projects with ease. Assign tasks, track deadlines, and monitor progress to ensure every project is completed on time and meets your team's objectives.

Tickets

Manage both customer and internal tickets efficiently. Whether resolving support issues or organising employee tasks, Taskada ensures requests are handled quickly and effectively.

Activities

Track all actions across every module, ensuring full visibility into who did what and when. This tool helps maintain accountability and keeps your team organised by providing a detailed log of all tasks, meetings, calls, and updates.

Dashboard

Get a complete, real-time overview of your business performance with Taskada's dashboard. Visualise key data through graphs, statistics, and numbers to monitor KPIs, track project progress, and make informed, data-driven decisions.

Integration

Taskada is built with seamless integration in mind. Its powerful REST API allows for effortless connectivity with MuleSoft and any other middleware, making it easy to integrate with various systems in your business ecosystem. This ensures that Taskada works harmoniously with your existing tools, providing a smooth and efficient operational flow across platforms.